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How to Fix A fatal error occurred preventing product use - HP LaserJet PRO


An Install Operation took too long execute. This is fatal Error Preventing product use.
Please restart your computer, and run this installer again. if the problem persists, Please check the product support web site for your product. 

 Even tried to reinstall the driver in some other machines also but getting the same Error!!


1.) In Windows, search for and open Programs and features

2.) Select your HP Printer

3.) Select Uninstall

4.) In Windows, search for and open Devices and printers

5.) In the Devices and Printers windows look for your HP printer. If you see it listed right-click on it and choose 'Delete' or 'Remove Device'

6.) Open up the run command with the "Windows key + R" key combo.

7.) Type printui.exe /s and click Ok. (Note: there is a space in between “printui.exe” and “/s”)

8.) Click on the "Drivers" tab

9.) Look for HP Printer driver. If you see it Click on it and click Remove at the bottom

10.) Select Ok

11.) Select Apply and Ok on the Print Server Properties windows

12.) Close Devices and Printers

13.) Restart the PC

14.) Download and install the printer Drivers and utilities from HP Support Page

15.) Connect the USB cable ONLY when prompted and follow the on screen instructions.

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